Business Hours

We love work. And we love helping you. We're eager to assist at the hours below (fair warning: the drink cart comes around at 10AM on Fridays):

Mon-Thurs: 9am-5pm ET
Friday: 9am-4:30pm ET

Send An Email

Electronic mail is so hot right now. Plus, we respond faster than a greyhound driving a turbo Fiero.
Customer Service:

Talk To Us

Speak to a human. A real-life, living, breathing human being. No silly menus or extended wait times. Most of are us great conversationalists. There are a few, however, who aren't allowed within 30 feet of the phones (**ahem** Corey from IT  **ahem**).
Call Toll Free: +1 888-306-4208

Let's Get Social

Like most humans (and dogs), we're social creatures. Come join in on the fun.
Facebook Youtube Instagram


Did you make a mistake? Did we make a mistake? Either way, let us know. Shoot us an email at It's easier than you think. Expect quick action and possibly a dad joke.

DOG iD / ROAD iD Jobs 

Our family is always growing. Visit our Careers Page to see if there's a seat for you at the dinner table. 

Send Us Mail

In case you need to physically mail us something. You know, like Swiss chocolates and exotic smoked meats:

814 Washington Street
Covington, KY 41011

Use Two Coffee Cans Strung Together

When all else fails, we're pretty sure this works if you have the right kind of string. Looking forward to hearing from you.