Built to Last. Backed for Life.
We guarantee it. So, what does this mean for you? It’s simple:
- DOG iD products are designed to last the lifetime of your pet. If you wear your gear out, we’ll replace it – for free.
- Yep, that includes the laser engraving on our IDs. The engraving is guaranteed for life.
- If you don’t love your DOG iD product, you don’t pay for it. This is valid for 6,574 days after your purchase (that’s 18 years). Yes, you read that right.
- DOG iD offers free returns, so there’s no hassle for you.
- If Rex uses your DOG iD gear as a chew toy and destroys it, don’t worry. We’ll replace DOG iD gear damaged by pet destruction up to two times. After that, let’s agree that future replacements are your responsibility – and let’s find Rex a new enrichment activity, instead.
Need help?
Email us at help@dogid.com
Call us at 888-306-4208