What inspires the gear you and your dog love? In this exclusive Q&A, get to know Edward, the founder of DOG iD, and what motivates him to create the world’s safest gear.
Get to know Edward.
W...
When it comes to training your dog, having the right gear can make all the difference. Whether you’re working on obedience, leash manners, or advanced tricks, investing in the best dog training gea...
We're thrilled to share that the Schitty Kit has been highlighted as a "genius find" in New Jersey Family's recent roundup of sweet and practical holiday gifts for pets! This innovative, hands-free...
DOG iD Guarantees
Built to Last. Backed for Life.
We guarantee it. So, what does this mean for you? It’s simple:
Guaranteed for Life Our gear is built to survive the muddiest romps, the wildest zoomies, and the fiercest squirrel stand-offs. If your DOG iD gear wears out, we’ll replace it — free of charge. No loopholes. No lawyer-speak. Just a firm handshake, a warm smile, and a sound promise.
Free Returns Returns are free, fast, and frustration-free — as they should be.
If You Don't Love It, You Don't Pay DOG iD gear is yardstick by which all other dog gear is measured. If you’re not absolutely thrilled with it, you don’t pay. No guilt trips. No awkward break-up speeches.
Pet Destruction?We Get It. If Sir Wiggles turns your new gear into a chew toy, don't sweat it. We’ll replace pet-destroyed gear — up to two times. After that, we’ll politely recommend a new hobby for Sir Wiggles...maybe competitive napping or light gardening.
Need help? Email us at help@dogid.com Call us at 888-306-4208
DOG iD Guarantees
Built to Last. Backed for Life.
We guarantee it. So, what does this mean for you? It’s simple:
Guaranteed for Life Our gear is built to survive the muddiest romps, the wildest zoomies, and the fiercest squirrel stand-offs. If your DOG iD gear wears out, we’ll replace it — free of charge. No loopholes. No lawyer-speak. Just a firm handshake, a warm smile, and a sound promise.
Free Returns Returns are free, fast, and frustration-free — as they should be.
If You Don't Love It, You Don't Pay DOG iD gear is yardstick by which all other dog gear is measured. If you’re not absolutely thrilled with it, you don’t pay. No guilt trips. No awkward break-up speeches.
Pet Destruction?We Get It. If Sir Wiggles turns your new gear into a chew toy, don't sweat it. We’ll replace pet-destroyed gear — up to two times. After that, we’ll politely recommend a new hobby for Sir Wiggles...maybe competitive napping or light gardening.
Need help? Email us at help@dogid.com Call us at 888-306-4208
Free Returns Learn More
Free Returns.
Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it!
Before you dig out the packing tape and trudge over to the post office, fire off an email to: help@dogid.com
Include your order number (if you have it) and a brief description of the issue, and our helpful Customer Service team will hook you up with a hassle-free solution.
Prefer to call? Simply give us a holler at 888-306-4208, Mon-Thur 9am-5pm / Fri 9am-4:30pm ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.
Free Returns Learn More
Free Returns.
Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it!
Before you dig out the packing tape and trudge over to the post office, fire off an email to: help@dogid.com
Include your order number (if you have it) and a brief description of the issue, and our helpful Customer Service team will hook you up with a hassle-free solution.
Prefer to call? Simply give us a holler at 888-306-4208, Mon-Thur 9am-5pm / Fri 9am-4:30pm ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.